Privacy Policy

Privacy Policy for The Ohms Way

Last Revised: August 31, 2026

At The Ohms Way, we believe meaningful relationships are built on trust. That trust extends beyond the gifts we create and the service we provide—it includes respecting and protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or purchase our products.

Information We Collect

We only collect the information necessary to provide our products and services and only the information that you provide, such as your name, email, phone number, billing and shipping address and order history.

Information you provide when contacting us

Information may be automatically collected through cookies and website analytics, such as your IP address, browser type, device information, and pages visited.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products and services
  • Respond to your questions or requests
  • Provide customer support
  • Communicate about your orders
  • Improve our website and customer experience
  • Prevent fraud and maintain the security of our website
  • Meet legal and regulatory requirements

We collect only the information that is reasonably necessary for these purposes.

Consent

By providing your personal information, you consent to our collecting, using, and disclosing it as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us using the information provided below.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and better understand how visitors use our website.

We may also use analytics services to help us improve our website. These services collect information such as browser type, pages visited, and general geographic location but do not identify you personally.

You can modify or disable cookies through your personal browser settings.

Payment Processing

Payments made through our website are processed securely by trusted third-party payment providers. The Ohms Way does not store your complete credit card or debit card information on our servers in any way.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers that help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Analytic service providers

These providers receive only the information necessary to perform their services and are expected to protect your information appropriately. We may also disclose personal information where required or permitted by law.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to meet legal, accounting, or tax obligations. When the information is no longer required, it is securely deleted or anonymized.

Protecting Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

While we strive to protect your information, no method of transmitting data over the internet or storing electronic information can be guaranteed to be completely secure.

Your Privacy Rights

In accordance with Canadian privacy laws, you may request to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Withdraw your consent where applicable
  • Ask questions about how your information is handled

To make a request, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to access or update your personal information, please contact us:

The Ohms Way

Email: [email protected]

Website: ohmsway.ca